Collection times

A carrier knows its weight limits and its price bands. What was never recorded in the module is the hour it collects, and that is the strongest criterion available for deciding which orders to pick first. A parcel leaving at three this afternoon takes precedence over one travelling on Thursday, regardless of their order dates.

Stockly → Operations → Shipping → Collection times is where that is written down.

What a rule says

Add rule opens the form. Everything above the line is who the rule is about, everything below it is what happens.

Field	What it means
Name	how the row is recognised later, such as DPD, main hall
Carrier profile	which carrier this is about; empty covers Any carrier
Service	the carrier’s product, where it sells more than one; empty covers Any service
Warehouse	which hall; empty covers Any warehouse
Collected at	the hour the courier comes
Days the courier comes	the weekdays it actually collects; empty means every day
Time zone	leave empty for the shop’s own
Priority	breaks a tie between rules that name equally much
Active	switch a rule off without deleting it

The carrier is the same profile the packaging rules put on a parcel, so there is no second notion of a carrier anywhere in the module.

Which rule answers

The rule that names the most wins. Carrier and hall beats carrier alone, carrier alone beats a rule that names nothing, regardless of the value entered in Priority. Priority only decides between two rules that are equally specific, which is the situation it exists for.

Same cascade as the printer rules: most specific first, and the general row at the bottom as a safety net.

Note

Days the courier comes is not decoration. Without it a Friday afternoon cut-off looks two hours away when the next collection is on Monday, and the wave would be built around a deadline that does not exist.

What it changes

Wave planning sorts the candidate orders by the moment of the next collection, then by the delivery date the order itself carries, then by age. Orders whose vehicle leaves first are picked first; orders that nobody is waiting for are picked later.

Without a single rule, a wave falls back to taking the oldest orders first, which is the weakest criterion available and the reason this screen exists. → Picking waves

A starting set

Three rows cover most shops:

1. one row per carrier that collects at a fixed hour, with the real weekdays;
2. one row with no carrier at all, as the fallback for everything else;
3. a hall-specific row only where a second building is genuinely collected at a different time.

Anything beyond that is usually a rule about one customer, and that belongs in the shipping method, not here.