Notification settings
Stockly → Settings → Back In Stock. The settings are stored per sales channel, so a retail shop and a wholesale one can behave differently.
What is set here
Section titled “What is set here”| Setting | Meaning |
|---|---|
| Enable Back In Stock Notifications | switches the mechanism on for this channel |
| Require e-mail confirmation (double opt-in) | requires address confirmation before sending |
| Minimum Stock Threshold | how many units have to return before a notification goes out |
| Subscription Form Display | a modal or a side panel |
| Off-canvas Position | the side the panel slides in from |
| Show envelope on unavailable variants | an envelope on unavailable variants |
| Envelope Click Behaviour | what a click on the envelope does |
| Highlight variants with only a few items left | highlighting variants running low |
| Low Stock Threshold, Marker Colour | the threshold and colour of that highlight |
The effect on the shop is described in How it looks in the shop.
Message content
Section titled “Message content”Notifications use Shopware’s mail templates, which are located under Settings → Shop → Email templates. Changing the wording needs no change in the module.
When a notification goes out
Section titled “When a notification goes out”A notification is sent after goods really return to stock: a delivery, a transfer, a return or a stocktake correction. A supplier order does not trigger a send, because the goods still do not exist in the warehouse.
When notifications do not go out
Section titled “When notifications do not go out”- Is the mechanism enabled for this sales channel: the settings are per channel.
- Did stock pass the threshold: at a threshold of 5 a single unit triggers nothing.
- Are the addresses confirmed: with confirmation on, unconfirmed addresses receive nothing.
- Is queue processing running: sending happens in the background. → Background jobs
Send effectiveness is visible on the dashboard: the number sent and the click-through rate.