Order Picking

Order Picking is the workflow where one picker fulfills one (or several) orders end-to-end before moving to the next. Each order is shown with its line items; you tick them off, click Next, and the order transitions to its final state.

Layout

The modal shows two stacked panes by default:

Order header — order number, total item count, shipping address, customer comment (if enabled), and quick actions for the order as a whole.
Items list — one row per line item with photo (if enabled), product name, quantity, and optional columns: product number, manufacturer number, EAN, current stock, available stock, plus up to one custom field per layout.

Sticky headers keep the columns visible while you scroll long orders.

Two picking modes

Set in Settings → Plugins → Packing Slips → Order Picking → Order picking mode:

Display all orders in a list (default) — every selected order is rendered top to bottom in one scrollable view. Good for small batches where you want to see everything at once.
Display one order at a time — only the current order is shown; Next advances to the next one. Better for large batches or shared screens where you want to keep focus.

Two packing modes

Set in Order packing mode:

Select products that are out of stock (default) — you mark items as missing / not packable. The visual flow is “tick the problems”.
Select packed products — you mark items as successfully packed. The visual flow is “tick the wins”.

Both modes drive the same Next-button state machine, just inverted: the first counts missing items toward Incomplete; the second counts packed items toward Complete.

Item types and digital items

The Items list can be filtered by line-item type — Product, Custom item, Credit, Promotion, Discount, Container. The default shows all physical items; digital downloads are hidden by default (toggle in the Modal window | Order Picking card). Promotions and discounts are usually hidden on a packing screen because nobody packs a promo.

Comments and visual highlights

Order comment — the customer’s checkout note appears at the order header. Toggle visibility and font size in the settings card.
Quantity highlight — quantities greater than 1 can be color-highlighted (font color + background color, both configurable) so the picker can’t miss a multi-pack.
Variant highlight — variant labels can be color-tinted and bolded so size / colour / configuration jumps out.

Stock columns

Two optional columns show current and available stock per line:

Stock — the warehouse stock (physical count).
Available stock — Shopware’s availableStock (physical minus reservations).

Useful when a picker needs a fast “is the rest of this order even possible?” check before committing to it.

Modal walkthrough — every button and column annotated.
Barcode scanner — scanner modes and sound.
Order state transitions — what Next actually does to the state machine.